SEASONAL SALE! UPTO 60% OFF ON PORTABLE AC's

SHIPPING POLICY

Note: Total Delivery Time = Processing Time + Shipping Time

Please allow 1-3 business days for us to process and produce your order in time for your order to ship out. You can track your order here.

HOW LONG IS THE SHIPPING TIME?
U.S orders will be shipped via USPS & FedEx or UPS and International Orders will be shipped depending on the fulfillment center the product is from.

  • Average transit times to the United States: 5 - 15 Business days
  • Average transit times with Express Shipping: 3-10 Business days
  • Average transit times to International: 7-20 Business days
  • Canada, Europe * 7-20 Business days

  • Australia, New Zealand * 7-20 Business days
  • Mexico, Central America, South America * 7-20 Business days
  • Russian Federation: 7-20 days

*Please note this does not include our 1-3 day processing time*

Process Time: Before ships out we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. 1- 3 business days Normally. However, it can also be affected by the item's stock status. For popular items experiencing stock availability issues, the processing time may be 4-7 business days. 

• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.

WHERE IS MY ORDER??

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. 

IS SHIPPING FREE?

Shipping is free WORLDWIDE on most items. We don't have hidden charges.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.

Notice: There are certain delays on all carriers due to the global pandemic of COVID-19 (aka coronavirus). However, We are working around the clock with our shipping partners to ensure that your order reaches you as soon as possible. These times are certainly challenging but we hope we'll get through this temporary phase soon and keep delighting you with our best service possible. We are sincerely thankful for your continued support and business.